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FAQs
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I've never
used a temporary agency, how does it work?
All KGM needs to start the process is a complete job description
of what the temporary employee will be doing, skills needed to
do the job and levels of responsibility.
In
order to open your account we will provide you with our
terms and conditions
outlining both KGM and customer responsibilities. Upon receipt of
that document, we will begin searching for the right person for the
assignment, we will call you with their name and qualifications, and
they will report on the day and time you have designated.
The
temporary employee will present a
timesheet to you for the
hours they have worked that week. After review of the hours, sign in
the pink customer certification area. The temporary will then mail
this to our corporate office in Paramus. Upon the receipt of the
signed timesheet you will receive an invoice for the corresponding
hours.
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How quickly
can you find me a person?
Upon receipt of a signed terms and conditions agreement we will
immediately initiate a search. KGM will update you within an
hour concerning the status of your order, this will be followed
by continuous updates. We will put all our resources in play to
find the best match to your job and keep you updated as to how
we are doing.
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When you find
someone can I see their resume?
KGM personally interviews all temporary employees in an
extensive 2 hr+ face to face interview. In addition we will
conduct a thorough skills evaluation. We use a defined selection
process including a complete review of work history, skills,
duties, abilities, as well as interpersonal/communications
skills. At KGM we take care of screening and evaluation of the
temporary employee who is going to work on your assignment.
Reviewing their resume will not tell you what their skills and
ability are, this is what we do.
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How do you
find your temporary employees?
We have an extremely large network of talented employees that is
continually expanding through the use of combination of
resources including: classified newspapers, yellow page
advertising (hard copy and internet), our website, referrals
from temporaries and customers, internet links, schools, state
organizations and other marketing sources.
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What if I
want to hire the temporary on a full time basis?
KGM makes a large investment in marketing, advertising, sales,
recruiting, screening, testing, training and retaining top
qualified temporary employees. We do not encourage our customers
to hire them away from us for full time hire, but if that is the
case there is a mechanism in place.
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How long can
I keep the temporary?
You can keep the temporary employee as long as you have the
need. When we take a job order we will ask you the potential
length of assignment. Potential meaning neither you as the
customer, or KGM as the employer, can guarantee continuing work.
Of course anything can happen, especially on a long term
assignment - your need could change to less time, or additional
time, also the temporary employee status can change and no
longer be available. At that time we would make an immediate
replacement to complete the assignment.
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How much will
it cost?
Pricing depends on a number of factors, foremost is the job
description and the skills needed to accomplish the task. When
we have a complete job description, we will be able to give you
an idea as to the pricing involved. You only pay for the hours
that a temporary works, and a small mark-up. KGM handles all
mandated taxes, insurances, unemployment, compensation,
disability insurances.
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